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Terms

Online Metals Terms of Service

These terms describe the general conditions for using this website, submitting quote requests and communicating with Online Metals about industrial metal supply. Final pricing, availability, processing limits, shipping method and delivery timing are confirmed only through written order acknowledgment.

Quote requests

Information submitted through forms should include material family, grade when known, shape, dimensions, quantity, destination and any cut-to-size or documentation requirement. Online Metals may ask for clarification before pricing if a request is incomplete, ambiguous or outside normal processing limits.

Product information

Catalog descriptions are provided for browsing and sourcing support. Buyers remain responsible for verifying grade, standard, finish, tolerance and application suitability before purchase. Images and examples may illustrate material families rather than exact stocked items.

Orders and shipment

Orders may be subject to availability, minimum carrier requirements, packaging review, destination restrictions and payment approval. Cut material may not be cancellable after processing starts. Shipment dates are estimates unless a written confirmation states otherwise.

Website use

Users agree not to misuse the website, submit inaccurate contact details, interfere with service operation or copy content for misleading commercial use. Online Metals may update these terms as service needs change.

Online Metals

Online metal supply, cut-to-size processing and shipment support for maintenance teams, OEM buyers and fabrication shops.

Warehouse support desk - +1 (800) 704-2157

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