Privacy
This policy explains how information submitted through the Online Metals website may be used to respond to product inquiries, quote requests, service questions and account communication. The site is intended for business users seeking industrial metal supply support.
We may collect contact name, company, email address, phone number, material requirements, destination information and message details submitted through forms. Standard technical data such as browser type, page visits and search terms may be used to maintain site performance.
Submitted information is used to answer inquiries, prepare quotes, clarify cut-to-size details, coordinate shipment questions and improve website content. We do not require users to submit sensitive personal information for ordinary metal supply requests.
Information may be shared with service providers or logistics partners when needed to answer a request or support an order. Records may be retained for customer service, compliance, accounting and repeat-order reference.
Users may contact Online Metals to update contact details or ask about information submitted through the website. Form submissions should not include confidential drawings or controlled technical data unless a separate agreement is in place.